Together with speakers from the National Electricity Regulatory Commission (NERC), V. P. Popovych (Deputy Head of the NERC Technical Directorate), and from the Ukrainian office of Xerox, V. Pavlov (Head of Corporate Client Relations), the seminar covered the theoretical and regulatory aspects of developing systems for accounting for settlements with industrial customers for consumed electricity. Representatives of power supply companies, large commercial enterprises and the press also learned about the practical aspects of using software to account for settlements with industrial customers for consumed electricity. Participants were particularly interested in methods for improving the efficiency of energy sales offices using a centralised data collection system (presentation by A. Oreshkevych) and the advantages of using Xerox printing equipment for mass personalised document printing (presentation by V. Pavlov).