1. General provisions
This Privacy Policy belongs to SOFTLINE IT LLC (EDRPOU: 37962095). Registered address: Ukraine, 08341, Kyiv region, Boryspil district, v. Vyshenky, Velyka Naberezna St., 11-A/13. We do not receive visitors at this address. Contact: hotline@softline.kiev.ua.
By using softline.kiev.ua you agree to the terms of this Policy. If you do not agree, please do not use the site.
2. What data we collect
We collect only the data you provide voluntarily through the contact forms:
- First and last name
- Phone number
- Email address
- Company name
- The content of your request
Technical data is also collected automatically: IP address, browser type, pages viewed (via cookies and analytics).
3. Purpose of processing
Your data is used solely to:
- Process your request and reply to it
- Provide commercial proposals and consultations
- Improve the website
- Comply with the legislation of Ukraine
4. Disclosure to third parties
We do not sell, exchange or transfer your personal data to third parties without your consent, except in cases provided for by the legislation of Ukraine.
Google services (Analytics, reCAPTCHA) may be used for the technical operation of the site. Their Privacy Policy is available at policies.google.com.
5. Cookies
The site uses cookies — small text files stored in your browser. They help us analyse traffic and improve the user experience. You can disable cookies in your browser settings, but this may affect how the site works.
6. Storage and protection of data
Your data is stored on secure servers. We take technical and organisational measures to prevent unauthorised access to, alteration or destruction of personal data.
Data is kept for as long as needed for the purposes listed in section 3, or until you ask us to delete it.
7. Your rights
Under the legislation of Ukraine on personal data protection, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (the “right to be forgotten”)
- Withdraw your consent to processing at any time
To exercise these rights, send a request to hotline@softline.kiev.ua.
8. Links to other websites
Our site may contain links to external resources. We are not responsible for the content or privacy policies of third-party sites.
9. Changes to this Policy
We reserve the right to amend this Policy. The current version is always available on this page. We recommend reviewing it periodically.
10. Contacts
For questions about the processing of personal data, contact us:
- Email: hotline@softline.kiev.ua
- Phone: +38 044 323 00 80
- Registered address: Ukraine, 08341, Kyiv region, Boryspil district, v. Vyshenky, Velyka Naberezna St., 11-A/13