The company refutes the statement by acting head of the Security Service of Ukraine (SBU) Vasyl Hrytsak about its involvement in abuses at the Kyiv Court of Appeal.
The automated system for this state institution was developed in accordance with the technical specification several years ago. After the work acceptance certificates were signed, the company did not carry out any work to upgrade it, which is easy to verify. After the implementation of the automated system was completed, Softline representatives had no contact with this customer.
The software solution developed by the company does not allow cases to be assigned manually or any other illegal actions to be performed. Having viewed the investigation video footage publicly available on the Internet, Softline's technical specialists believe that the automated system was tampered with by persons unrelated to the company. It is possible that the changes were made by former Softline employees who now work at the Kyiv Court of Appeal.
The video of the investigative experiment shows a form, absent from the original software, that allows the "Presiding Judge" and the "Judges" in a case to be assigned manually. In other words, the software was illegally "modified" after implementation, which affected the operation of the entire system. To make such changes, an IT specialist (developer) must be given access to the system, which only the court's system administrator or another person with similar authority can do. In accordance with the contract, Softline handed over the developed software product to the state institution, after which it had and still has no access to it (including remote access).
Given the circumstances and the importance of this case for society, Softline offers the investigators the assistance of its specialists and is ready to provide all known technical information about the operation of the Court of Appeal's automated information system. The company also plans to file a lawsuit over the breach of contract by the customer, as the customer had no right to make changes to the program code of the automated system.
On 22 June, the media, citing acting SBU head Vasyl Hrytsak, reported that the SBU was investigating cases of interference with the electronic system for the automatic assignment of cases among judges.